Lodging Industry’s Best Source for Sales and Hospitality Training.
Headquartered in the Atlanta Metro Area, Kennedy Training Network (KTN) is the leading resource for training in the lodging industry, offering expert programs and support services in hotel reservations sales, guest service excellence, hospitality, and sales team development.
Services include customized, on-site training workshops, private, live, small group webcam training webinars, and telephone mystery shopping for hotel sales, transient reservations sales, hotel-wide hospitality, and “Heart of Hospitality” certification.
KTN President Doug Kennedy is a renowned speaker and trainer for the hotel, lodging, and tourism industry. Besides overseeing KTN’s trainers and coaches, and personally presenting around six training workshops a month, he constantly creates new content for his monthly KTN webcast and training articles.
Alongside Doug Kennedy, KTN’s team has years of experience in both hotel operations and lodging industry training.
