Advanced Hotel Sales Training Workshop:
Best Practices for the Era of Electronic Sales Inquiries
For hotel sales teams that have already had extensive training on the fundamentals of hotel sales, Doug also offers a half-day program covering the highlights of Hotel Sales QUEST in a condensed format entitled Best Practices for the Era of Electronic Sales Inquiries.
Optional Pre-Training Sales Assessment
For first time clients who are interested, Doug Kennedy personally conducts an optional Sales Process Assessment prior to the training, during which he tracks how leads from the past were acted upon throughout the actual sales cycle. (Additional fee applies.) First, he randomly selects 5-8 leads from 90-120 days back. Next, he sits with each sales manager as they research and document for him their action steps specific to that lead, including calls, email exchanges and responses in various lead platforms. Later, Doug presents a recap report detailing how each salesperson performed in terms of timeliness and personalization.