Front Desk Hospitality & Sales

Front Desk Hospitality and Sales Articles

The Difference Between Caring for and about Guests

The Difference Between Caring for and about Guests As Published Previously at Hotel News Now Hoteliers need to know the difference between caring about guests and caring for guests to put both into practice. For 30 years now I have been doing a workshop activity in my training classes where I have participants [...]

Get access to premium articles

Get free access to Kennedy Training Network’s premium training and success articles here. Packed with great ideas and proven strategies to lift and inspire your sales efforts.