Sales Training Articles
Hotel Sales Habitudes For The Long Ride To A Slow Recovery
Hotel Sales Habitudes For The Long Ride To A Slow Recovery Now that we are beyond six months into this pandemic era, most hotel salespeople and their leaders have come to accept that it is going to be a long, slow ride to a full recovery. For those of us who have experienced [...]
Hotel Sales Training Insights From A Professional Third-Party Meeting Planner As a hotel sales trainer, I often rely on conversations with top-producing sales leaders when designing the latest “best habits” for hotel sales success for our newest KTN workshops and webinars. Recently, while in Park City, UT to conduct sales training, I caught [...]
Hotel Sales Skills for Selling Remotely: Mastering Virtual Meetings, Screen Sharing, & Personalized Video Emails
As hotels bring their sales teams online, sales managers have plenty of work to keep them busy with managing date changes for previously booked groups and events, yet the most vital task is to bring in new business. Meanwhile, the previously reliable flood of inbound RFP’s has slowed to a trickle, so the [...]
The Profession Of Hotel Sales Is At A Fork In The Road: Which Path Will You Follow?
Certainly, the COVID-19 pandemic has impacted virtually every type of industry to one degree or another, and in different ways. While some industries such as the tech sector flourish, others such as retail, restaurant, hotel, and tourism languish. Yet one thing the pandemic economy has done for virtually all industries is to accelerate [...]
Hotel Salespeople – Use Video Email For Personalized, Narrated, Virtual Hotel Tours
As those who read my hotel sales training articles or who attend my workshops know well, I am a huge advocate for using a “tech for touch” approach to stand out from the competition. I have long recommended that hotel group and event salespeople embrace the use of personalized video email in many ways, [...]
Is Your Hotel Sales Team Ready For The Transition From “Fishing For Inbound Leads” To “Sales Hunting?”
In the course of a few months the hotel group, conference, event and BT sales landscape has transitioned from a period of historically high demand to near zero. After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many were furloughed, hotel salespeople are [...]