HOTEL SALES COACHING
During the “pre-COVID-19” era of hotel sales, too many sales managers have lived in what KTN refers to as the era of “silent selling.” Communication was limited to email exchanges or in-app messaging via CVENT, The Knot and other online meeting planning platforms. This change has accelerated recently as site tours, networking events and travel trade shows are just not happening. KTN’s private, live, three-part webcam training and coaching program helps put the “people parts” back into the sales process. If the pundits are right, the post-pandemic world is all about personalization and embracing human connections, so “touching” through “tech” will serve your sales team well long after the current crisis.